A
500
Easy Fix
ADP · Payroll & HR Platform
ADP internal server error while processing request.
Quick Answer
Error code 500 on your ADP Payroll & HR Platform means: ADP internal server error while processing request.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
ADP-APIADP-MOBILEADP-ADMINADP-EMP
Likely Causes
  1. Temporary backend fault
  2. Service maintenance
  3. Request payload edge case
  4. Dependency timeout
How to Fix It
1
Retry after short delay.
2
Validate request payload fields.
3
Check ADP status communications.
4
Retry from clean session.
5
Escalate with request ID if persistent.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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