0x00001338
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Call of Duty · Gaming
Call of Duty runtime encountered a fatal platform-specific exception.
Quick Answer
Error code 0X00001338 on your Call of Duty Gaming means: Call of Duty runtime encountered a fatal platform-specific exception.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Sign out and sign in again.
2
Restart app/client and device.
3
Retry on a stable network.
4
Wait a few minutes and retry if service is degraded.
5
Contact platform support if code persists account-specifically.
Pro Tip
This issue typically requires professional diagnosis. Attempting this fix without proper training could cause further problems.
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