F
120
Moderate
Formlabs · Professional Resin 3D Printers
Build Platform Not Detected - Platform Sensor Not Triggered
Quick Answer
Error code 120 on your Formlabs Professional Resin 3D Printers means: Build Platform Not Detected - Platform Sensor Not Triggered. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Build platform is not fully inserted into the platform carrier mechanism
  2. Platform locking lever is not in the locked position
  3. Platform detection sensor on the Z-axis carriage is faulty
  4. Platform has been replaced with an incompatible or damaged unit
How to Fix It
1
Remove and reinsert the build platform, ensuring it slides fully into the carrier and the locking lever clicks into place
2
Inspect the build platform mounting surfaces for debris, cured resin, or damage that prevents proper seating
3
Check the locking lever mechanism for smooth operation
4
Clean the platform detection sensor area with isopropyl alcohol
5
If using the Form 4 Build Platform 2, ensure it is the correct version for your printer
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Replacement build platform (model-specific: standard or Build Platform 2)
Platform detection sensor (if sensor replacement is needed, contact Formlabs)
Related Error Codes
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