hi
Moderate
Frigidaire · Refrigerators
High Temperature in Freezer Compartment
Quick Answer
Error code HI on your Frigidaire Refrigerators means: High Temperature in Freezer Compartment. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check the freezer door for proper closure and inspect the gasket for tears or gaps
2
Look at the rear panel inside the freezer for heavy frost buildup, which indicates a defrost failure
3
Listen for the compressor running (a low humming from the rear bottom of the unit); if silent, check the start relay
4
Verify the condenser fan (near the compressor) is running when the compressor runs; replace if seized
5
If the evaporator is frosted over, troubleshoot the defrost system (heater, thermostat, and defrost timer/board)
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Start relay and overload kit (model-specific)
Condenser fan motor
Defrost heater
Defrost thermostat
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