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G
e5
Moderate
GE · Ovens & Ranges
Lock Issue - Door Lock Problem During Self-Clean
Quick Answer
Error code E5 on your GE Ovens & Ranges means: Lock Issue - Door Lock Problem During Self-Clean. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
JB645RKSSJGB735SPSSJS760SPSSJT5500SFSSPGS930YPFSPT9050SFSS
Likely Causes
  1. Door lock mechanism failed to engage before self-clean temperature was reached
  2. Lock motor started but the lock switch did not detect full engagement
  3. Lock mechanism is binding due to food debris or grease around the latch area
  4. Lock motor wiring has an intermittent connection
How to Fix It
1
Cancel the self-clean cycle and allow the oven to cool completely
2
Clean around the door lock latch area on both the door and the oven frame to remove any baked-on food or grease
3
Try engaging the lock manually using the self-clean button to test if it locks properly
4
If the lock does not engage smoothly, remove the lock assembly and inspect the gears and motor
5
Replace the door lock assembly if the motor is weak or the mechanism is physically damaged
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Door lock assembly (model-specific)
Oven door latch
Related Error Codes
F0F1F2F3F4
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