e31
Moderate
GE · Washing Machines
Door unlock error
Quick Answer
Error code E31 on your GE Washing Machines means: Door unlock error. This is usually fixable — see the step-by-step guide below.
Affected Models
Specific models affected
Likely Causes
How to Fix It
1
Step 1: Wait 3 minutes after cycle ends for the door to unlock automatically.
2
Step 2: Unplug the washer for 5 minutes to reset the control board.
3
Step 3: Check the door lock mechanism for mechanical failure.
4
Step 4: Inspect wiring between the lock and the control board.
5
Step 5: Replace the door lock assembly if the motor is defective.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Door lock assembly
Main control board
Related Error Codes