jira-401-unauthorized
Easy Fix
Jira · Issue Tracking
Jira request is missing valid authentication context.
Quick Answer
Error code JIRA-401-UNAUTHORIZED on your Jira Issue Tracking means: Jira request is missing valid authentication context.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Jira: Validate token/key format, expiration, and environment (test vs live) in the failing request.
2
Re-issue credentials with the minimum required scopes and rotate stale secrets.
3
Confirm account/project status and access policy before retrying the same call.
4
Re-run request with fresh auth artifacts and monitor for repeat failures.
5
Add guardrails in client code to detect and refresh invalid auth state automatically.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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