off
Easy Fix
LG · Refrigerators
Demo/Display Mode Active
Quick Answer
Error code OFF on your LG Refrigerators means: Demo/Display Mode Active. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Refrigerator is in showroom demo mode, which disables cooling
  2. Demo mode was accidentally activated through a button combination
  3. Unit was delivered from the store with demo mode still enabled
How to Fix It
1
Check the display panel for an OFF indicator or a display mode icon
2
Press and hold the Refrigerator and Ice Plus buttons simultaneously for 5 seconds to toggle demo mode off
3
On some models, press and hold the Freezer and Refrigerator temperature buttons for 5 seconds
4
Consult your specific model's user manual for the exact button combination to exit demo mode
5
After exiting demo mode, the compressor should start within a few minutes and cooling will resume
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
No parts needed — this is a software setting
Related Error Codes
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