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Easy Fix
LG · Washing Machines
Door error - washer door unable to lock
Quick Answer
Error code dE on your LG Washing Machines means: Door error - washer door unable to lock. This is usually fixable — see the step-by-step guide below.
Affected Models
Specific models affected
WM1388HWWM6700HBAWM8100HVAWM9000HVAWM5700HVAWM4000HWAWM4500HBAWM3700HWAWM3600HWAWM4200HBAWM3900HWAWM3400CW
Likely Causes
  1. Door not fully closed or pushed shut
  2. Laundry caught between door and rubber door gasket
  3. Door latch or strike is damaged or misaligned
  4. Control board glitch requiring reset
How to Fix It
1
Press firmly on the door to ensure it is fully closed
2
Check for laundry or debris caught between the door and the rubber gasket
3
Unplug the washer or flip the circuit breaker for 10 seconds
4
Press and hold the START/PAUSE button for 5 seconds while unplugged
5
Plug the washer back in and attempt to start a cycle
6
If the error persists, inspect the door latch for damage
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
Door latch assembly (if damaged)
Door strike (if bent)
Related Error Codes
OEIEUEuEdE1
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