M
10
Moderate
Marvel Rivals · Gaming
Login authentication failed, unable to verify your account credentials
Quick Answer
Error code 10 on your Marvel Rivals Gaming means: Login authentication failed, unable to verify your account credentials. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
MR-PC-STEAMMR-PS5MR-XBOX-XS
Likely Causes
  1. Your session token has expired and needs to be refreshed
  2. Authentication servers are experiencing issues
  3. Your account was logged in from another device causing a session conflict
  4. Platform-specific authentication (Steam, PSN, Xbox Live) is failing
How to Fix It
1
Restart the game to force a fresh authentication attempt
2
Log out of the game and log back in to your platform account (Steam, PSN, or Xbox)
3
On PC, restart the Steam client and ensure you are signed in before launching Marvel Rivals
4
On console, sign out of your PSN or Xbox account and sign back in
5
Check that your platform subscription (PS Plus, Xbox Live Gold/Game Pass) is active if required for online play
6
If the issue persists, clear the game's local cache and saved login data
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
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