M
c-0010
Moderate
Minecraft · Gaming
PlayStation-specific connectivity error preventing connection to Minecraft servers
Quick Answer
Error code C-0010 on your Minecraft Gaming means: PlayStation-specific connectivity error preventing connection to Minecraft servers. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. PlayStation Network (PSN) services are down or experiencing issues
  2. Your PS Plus subscription has expired
  3. NAT type is strict (Type 3) preventing multiplayer connections
  4. DNS settings on the PlayStation are misconfigured
How to Fix It
1
Check the PlayStation Network status page for any outages
2
Verify your PS Plus subscription is active in the PlayStation Store
3
Run a network connection test on your PlayStation in Settings > Network > Test Internet Connection
4
Change your DNS to manual and set Primary to 8.8.8.8 and Secondary to 8.8.4.4
5
If NAT type is 3, set up port forwarding on your router for your PlayStation's IP address
6
Restart your PlayStation and router
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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