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M
36
Moderate
MongoDB · Database Server & Atlas
MongoDB server reported: Remote Change Detected.
Quick Answer
Error code 36 on your MongoDB Database Server & Atlas means: MongoDB server reported: Remote Change Detected.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
MONGO-ATLAS-DEDICATEDMONGO-ATLAS-SERVERLESSMONGO-COMM-6.0MONGO-COMM-7.0MONGO-COMM-8.0MONGO-ENT-6.0MONGO-ENT-7.0MONGO-ENT-8.0
Likely Causes
  1. MongoDB returned code 36 (RemoteChangeDetected) while processing this request path.
  2. TLS, DNS, or socket negotiation failed before the operation could complete.
  3. Upstream endpoint was reachable intermittently, leading to transport-layer failure.
How to Fix It
1
Review logs/telemetry for code 36 (RemoteChangeDetected) and capture the exact command and parameters that triggered it.
2
Capture endpoint, DNS resolution, TLS handshake, and socket metrics at failure time.
3
Retry with bounded exponential backoff and idempotency protection where possible.
4
Verify firewall/proxy/network rules and regional endpoint targeting for the workload.
5
Add monitoring for recurring RemoteChangeDetected events so future incidents are detected and triaged faster.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
12456
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