HomeBrandsMongoDBDatabase Server & Atlas50915
M
50915
Moderate
MongoDB · Database Server & Atlas
MongoDB server reported: Backup Cursor Open Conflict With Checkpoint.
Quick Answer
Error code 50915 on your MongoDB Database Server & Atlas means: MongoDB server reported: Backup Cursor Open Conflict With Checkpoint.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
MONGO-ATLAS-DEDICATEDMONGO-ATLAS-SERVERLESSMONGO-COMM-6.0MONGO-COMM-7.0MONGO-COMM-8.0MONGO-ENT-6.0MONGO-ENT-7.0MONGO-ENT-8.0
Likely Causes
  1. MongoDB returned code 50915 (BackupCursorOpenConflictWithCheckpoint) while processing this request path.
  2. Storage, filesystem, or durability preconditions were not satisfied.
  3. A file-level or persistence-layer operation failed during execution.
How to Fix It
1
Review logs/telemetry for code 50915 (BackupCursorOpenConflictWithCheckpoint) and capture the exact command and parameters that triggered it.
2
Re-run after storage-layer alerts are clean and durability settings are confirmed.
3
Check disk health, free space, and filesystem-level errors on relevant nodes.
4
Validate backup/repair/index-build state before executing mutating operations.
5
Add monitoring for recurring BackupCursorOpenConflictWithCheckpoint events so future incidents are detected and triaged faster.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
12456
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