HomeBrandsMongoDBDatabase Server & Atlas640570
M
640570
Call a Pro
MongoDB · Database Server & Atlas
MongoDB server reported: Illegal Change To Expected Shard Version.
Quick Answer
Error code 640570 on your MongoDB Database Server & Atlas means: MongoDB server reported: Illegal Change To Expected Shard Version.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
MONGO-ATLAS-DEDICATEDMONGO-ATLAS-SERVERLESSMONGO-COMM-6.0MONGO-COMM-7.0MONGO-COMM-8.0MONGO-ENT-6.0MONGO-ENT-7.0MONGO-ENT-8.0
Likely Causes
  1. MongoDB returned code 640570 (IllegalChangeToExpectedShardVersion) while processing this request path.
  2. Replication or sharding state was not aligned with the operation preconditions.
  3. Node role/configuration changed between targeting and execution.
How to Fix It
1
Review logs/telemetry for code 640570 (IllegalChangeToExpectedShardVersion) and capture the exact command and parameters that triggered it.
2
Refresh topology metadata and retarget the command using current primary/shard ownership.
3
Review replication/sharding events around the timestamp to confirm role transitions.
4
Gate retries on a stable cluster view and avoid stale routing caches.
5
Add monitoring for recurring IllegalChangeToExpectedShardVersion events so future incidents are detected and triaged faster.
Pro Tip
This issue typically requires professional diagnosis. Attempting this fix without proper training could cause further problems.
Related Error Codes
12456
Video Guides
Loading video guides…
Search more on YouTube →