N
12
Call a Pro
Noritz · Tankless Water Heaters
Flame loss after ignition (weak or unstable flame).
Quick Answer
Error code 12 on your Noritz Tankless Water Heaters means: Flame loss after ignition (weak or unstable flame).. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
EZ111DVNCC199CDVNRC66ODNRC98OD
Likely Causes
  1. Low gas pressure
  2. Air/gas imbalance
  3. Igniter/flame rod contamination
  4. Combustion disturbances
How to Fix It
1
Confirm proper gas type and pressure.
2
Check airflow and venting path.
3
Inspect flame rod condition and wiring.
4
Restart and monitor stability.
5
Call service if flame loss continues.
Pro Tip
This issue typically requires professional diagnosis. Attempting this fix without proper training could cause further problems.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →