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pol_cp001
Easy Fix
Polestar · Electric Cars
Charge Port Latch Malfunction
Quick Answer
Error code POL_CP001 on your Polestar Electric Cars means: Charge Port Latch Malfunction. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
PS2PS3PS4PS5PS6
Likely Causes
  1. Charge port latch actuator motor failure preventing proper locking of the connector
  2. Foreign object or ice buildup jamming the latch mechanism
  3. Charge port controller communication fault disabling latch command
  4. Worn or broken latch pawl component within the charge port assembly
  5. Wiring harness fault to the latch actuator causing loss of signal
How to Fix It
1
Inspect the charge port opening for debris, dirt, or ice that may be blocking the latch
2
Use compressed air to clean the charge port interior and latch area
3
Attempt to unlock the connector via the Polestar app or the charge port button if available
4
Cycle the vehicle off and on to reset the charge port controller module
5
Contact Polestar service for charge port latch actuator or assembly replacement
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
Charge port latch actuator motor
Charge port assembly replacement
Latch wiring harness repair connector
Compressed air canister
Related Error Codes
POL_HV001POL_HV002POL_HV003POL_CP002POL_DU001
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