R
14
Call a Pro
Rinnai · Tankless Water Heaters
Thermal fuse / overheat protection fault.
Quick Answer
Error code 14 on your Rinnai Tankless Water Heaters means: Thermal fuse / overheat protection fault.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
RE199iNRU199iNRUCS65iNV53e
Likely Causes
  1. Overheating from scale buildup
  2. Restricted airflow
  3. Incorrect gas setup
  4. Thermal protection component failure
How to Fix It
1
Stop operation and allow unit to cool.
2
Inspect venting and airflow clearances.
3
Flush heat exchanger if scale is suspected.
4
Have technician test thermal fuse and safety circuit.
5
Correct gas setup and replace failed components.
Pro Tip
This issue typically requires professional diagnosis. Attempting this fix without proper training could cause further problems.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →