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264
Easy Fix
Roblox · Gaming
Same account launched a game from a different device, disconnecting your current session
Quick Answer
Error code 264 on your Roblox Gaming means: Same account launched a game from a different device, disconnecting your current session. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
ROBLOX-MACROBLOX-WINROBLOX-ANDROIDROBLOX-IOSROBLOX-PSROBLOX-XBOX
Likely Causes
  1. You or someone else logged into your account from another device
  2. You opened Roblox on a second device while still connected on the first
  3. Your account credentials may have been compromised
  4. A browser tab on another device still had an active Roblox session
How to Fix It
1
Close Roblox on all other devices before playing
2
Change your Roblox password immediately if you did not log in from another device
3
Enable two-factor authentication (2FA) on your Roblox account
4
Log out of all sessions by going to Settings > Security > Log out of all other sessions
5
Check your account activity for any unauthorized logins
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
279280267277524
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