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278
Moderate
Roblox · Gaming
Connection error occurred while communicating with the game server
Quick Answer
Error code 278 on your Roblox Gaming means: Connection error occurred while communicating with the game server. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
ROBLOX-MACROBLOX-WINROBLOX-ANDROIDROBLOX-IOSROBLOX-PSROBLOX-XBOX
Likely Causes
  1. Network packet loss between your device and Roblox servers
  2. Firewall or router is interfering with the connection
  3. ISP is throttling or blocking Roblox traffic
  4. Temporary network routing issue
How to Fix It
1
Restart your router and modem
2
Temporarily disable firewall and antivirus to test
3
Add Roblox to your firewall exceptions list
4
Try connecting through a mobile hotspot to test if your ISP is the issue
5
Flush your DNS cache and renew your IP address
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
279280267277524
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