7e
Moderate
Samsung · Dishwashers
WaterWall reflector error - reflector unable to move
Quick Answer
Error code 7E on your Samsung Dishwashers means: WaterWall reflector error - reflector unable to move. This is usually fixable — see the step-by-step guide below.
Affected Models
Specific models affected
DW80M9960USDW80M9550USDW80H9970US
Likely Causes
  1. Packing tape not removed from reflector after installation
  2. Obstruction blocking reflector movement (pot handle, utensil, etc.)
  3. WaterWall reflector installed in wrong position
  4. Debris on the WaterWall guide rail
How to Fix It
1
Remove the bottom rack to access the WaterWall assembly.
2
Check for packing tape along the top of the guide rail and remove it.
3
Ensure nothing is blocking the reflector (pot handles, large knives, ladles).
4
Verify the WaterWall logo faces forward and upward when the reflector is seated.
5
If the reflector is installed incorrectly, lift up on the vane to remove it, turn it around, and reseat it on the gray shuttle on the WaterWall rail.
6
Power cycle the dishwasher to clear the error code.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
WaterWall reflector assembly (if damaged)
Related Error Codes
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