c-10
Easy Fix
Samsung · Ovens & Ranges
Self-diagnosis code (SmartThings)
Quick Answer
Error code C-10 on your Samsung Ovens & Ranges means: Self-diagnosis code (SmartThings). This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Self-diagnosis was initiated through the SmartThings app
  2. Not a true error during normal cooking
How to Fix It
1
Step 1: This code appears during a self-diagnosis test run through the SmartThings app.
2
Step 2: It should not appear during regular cooking. If it does, unplug the range for 1 minute.
3
Step 3: Plug back in and use the oven normally.
4
Step 4: If the code appears outside of the diagnosis test, contact Samsung support.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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