c-23
Moderate
Samsung · Ovens & Ranges
Upper oven temperature sensor error (Flex Duo)
Quick Answer
Error code C-23 on your Samsung Ovens & Ranges means: Upper oven temperature sensor error (Flex Duo). This is usually fixable — see the step-by-step guide below.
Affected Models
Specific models affected
NE63A6711SS
Likely Causes
  1. Upper oven temperature sensor malfunction
  2. Wiring issue in upper oven cavity
  3. Control board not reading upper sensor correctly
How to Fix It
1
Step 1: Unplug the range for 1 minute.
2
Step 2: If the error returns, test the upper oven temperature sensor resistance.
3
Step 3: Replace the sensor if faulty.
4
Step 4: Check wiring to the upper oven sensor.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Upper oven temperature sensor
Wire harness
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →