e20
Moderate
Steam · Gaming
Purchasing or transaction error preventing completion of a Steam Store purchase
Quick Answer
Error code E20 on your Steam Gaming means: Purchasing or transaction error preventing completion of a Steam Store purchase. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Payment method was declined by your bank or payment provider
  2. Steam's payment processing system is experiencing issues
  3. Your account has been flagged for unusual purchasing activity
  4. VPN or proxy is interfering with the transaction
How to Fix It
1
Wait 30 minutes and try the purchase again as Steam may have rate-limited your account
2
Try a different payment method (different card, PayPal, Steam Wallet)
3
Disable any VPN or proxy service before making the purchase
4
Contact your bank to ensure they are not blocking the transaction
5
Clear your browser cache if purchasing through the Steam website
6
Contact Steam Support if the error persists after trying all payment methods
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
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