T
5005
Easy Fix
Ticketmaster · Ticketing Platform
Ticketmaster internal checkout processing error.
Quick Answer
Error code 5005 on your Ticketmaster Ticketing Platform means: Ticketmaster internal checkout processing error.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
TM-ACCOUNTTM-ANDROIDTM-WEBTM-IOS
Likely Causes
  1. Temporary backend issue
  2. Payment gateway transient failure
  3. Rate limiting
  4. High traffic load
How to Fix It
1
Retry after a few minutes.
2
Restart browser/app session.
3
Use alternate payment method.
4
Check status/social updates for known incident.
5
Retry purchase once service stabilizes.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
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