T
11770
Moderate
Twilio · Communications API
Received empty response body from callback URL.
Quick Answer
Error code 11770 on your Twilio Communications API means: Received empty response body from callback URL.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Webhook destination rejected payload due to auth, schema, or transport issues.
  2. Endpoint response time exceeded provider delivery timeout policy.
  3. Signing secret, content type, or callback method expectations are misconfigured.
How to Fix It
1
Twilio: Validate webhook endpoint URL, TLS certificate, and expected HTTP method.
2
Verify signature secret and payload parsing logic against provider docs.
3
Ensure endpoint returns success quickly and offloads heavy processing asynchronously.
4
Replay failed events using provider tooling after fixing receiver behavior.
5
Add delivery observability and dead-letter handling for repeated webhook failures.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →