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T
13227
Easy Fix
Twilio · Communications API
Geo permissions configuration blocks call destination.
Quick Answer
Error code 13227 on your Twilio Communications API means: Geo permissions configuration blocks call destination.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
TWILIO-MSGTWILIO-VOICETWILIO-TRTWILIO-FLEXTWILIO-WEBHOOKSTWILIO-VERIFY
Likely Causes
  1. Caller identity is valid but lacks authorization for the targeted resource/action.
  2. Role/scope mapping in workspace or account policy does not include required privilege.
  3. Resource-level ACL or tenant boundary prevents this operation for current principal.
How to Fix It
1
Twilio: Verify the exact permission/scope required by the endpoint and compare with granted scopes.
2
Check workspace/team/project role bindings for the acting user or app integration.
3
Confirm the target resource belongs to the same tenant/account context as the token.
4
Apply least-privilege scope updates and retry with explicit authorization checks.
5
Log permission-denied events with resource identifiers for faster future triage.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
400403404410503
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