dp
Moderate
Whirlpool · Refrigerators
Display Panel Communication Error
Quick Answer
Error code DP on your Whirlpool Refrigerators means: Display Panel Communication Error. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Unplug the refrigerator for 5 minutes and restore power to attempt a display reset
2
Remove the display panel cover and inspect the ribbon cable connection for looseness or damage
3
Check for moisture or condensation near the display wiring and dry thoroughly if found
4
Reseat the ribbon cable at both the display panel and main control board ends
5
Replace the display panel board if the connection is secure but the error persists
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Display panel board (W11162438)
Ribbon cable
Display panel housing gasket
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