W
dl
Moderate
Whirlpool · Washing Machines
Door lock error - door cannot lock
Quick Answer
Error code dL on your Whirlpool Washing Machines means: Door lock error - door cannot lock. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Obstruction preventing door from closing
  2. Faulty door lock mechanism
  3. Wiring issue to door lock
  4. Misaligned door strike
How to Fix It
1
Step 1: Check for any items caught in the door seal preventing full closure.
2
Step 2: Inspect the door strike and latch for alignment.
3
Step 3: Unplug the washer and check the door lock wiring.
4
Step 4: Replace the door lock assembly if mechanism is faulty.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Door lock assembly
Related Error Codes
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