xid-22000
Moderate
Xfinity · Networking & Connectivity
Xfinity box/app diagnostic fault requiring service check.
Quick Answer
Error code XID-22000 on your Xfinity Networking & Connectivity means: Xfinity box/app diagnostic fault requiring service check.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Reboot hardware fully.
2
Run diagnostic test in app/settings.
3
Verify coax/signal levels.
4
Update firmware if available.
5
Contact support for advanced diagnostics.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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