X
xre-10000
Easy Fix
Xfinity · Networking & Connectivity
Generic Xfinity service fault encountered by client.
Quick Answer
Error code XRE-10000 on your Xfinity Networking & Connectivity means: Generic Xfinity service fault encountered by client.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
XFINITY-APPXFINITY-MODEMX1XFI-GW
Likely Causes
  1. Transient backend error
  2. Network instability
  3. App/device state issue
  4. Request parsing fault
How to Fix It
1
Retry action.
2
Restart app/device.
3
Check gateway connectivity health.
4
Reinstall app if repeated.
5
Escalate if persistent with diagnostics.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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