X
xre-10007
Easy Fix
Xfinity · Networking & Connectivity
Xfinity request denied due to account or entitlement issue.
Quick Answer
Error code XRE-10007 on your Xfinity Networking & Connectivity means: Xfinity request denied due to account or entitlement issue.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
XFINITY-APPXFINITY-MODEMX1XFI-GW
Likely Causes
  1. Service package mismatch
  2. Profile restriction
  3. Account sync delay
  4. Auth token invalid
How to Fix It
1
Verify package includes requested content/service.
2
Refresh account login.
3
Wait for account changes to propagate.
4
Retry with primary account profile.
5
Contact support if entitlement appears correct.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →