C
usb_disconnect
Moderate
Creality · FDM 3D Printers
Serial USB Connection to Host Computer Lost
Quick Answer
Error code USB_DISCONNECT on your Creality FDM 3D Printers means: Serial USB Connection to Host Computer Lost. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. USB cable is low quality or too long causing signal degradation
  2. Host computer USB port entered power saving mode
  3. EMI from stepper motors or heated bed interfering with USB signal
  4. USB connector on the mainboard has a cold solder joint
How to Fix It
1
Replace the USB cable with a short, shielded, high-quality cable with ferrite cores
2
Disable USB selective suspend in the host computer power management settings
3
Add a ferrite choke to the USB cable near the printer end
4
If using OctoPrint on a Raspberry Pi, use a powered USB hub to ensure stable power delivery
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Shielded USB cable with ferrite cores
Powered USB hub
Clip-on ferrite choke
Related Error Codes
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