H
rununk13
Easy Fix
Hulu · Streaming
A streaming or playback connectivity error indicating the Hulu app cannot establish or maintain a stable connection to Hulu's servers.
Quick Answer
Error code RUNUNK13 on your Hulu Streaming means: A streaming or playback connectivity error indicating the Hulu app cannot establish or maintain a stable connection to Hulu's servers.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Unstable or slow internet connection
  2. Hulu app cache or data has become corrupted
  3. DNS resolution issues on the network
  4. Hulu server-side outage or high traffic
How to Fix It
1
Close the Hulu app completely and reopen it.
2
Restart your streaming device and your router/modem by unplugging both for 30 seconds.
3
Run a speed test to confirm your internet speed is at least 8 Mbps for Hulu streaming.
4
Clear the Hulu app cache: go to your device's Settings > Apps > Hulu > Clear Cache.
5
If the issue persists, uninstall and reinstall the Hulu app.
6
Try switching between WiFi and a wired Ethernet connection to rule out wireless interference.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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