K
er dh
Moderate
Kenmore · Refrigerators
Defrost Heater Failure
Quick Answer
Error code Er dH on your Kenmore Refrigerators means: Defrost Heater Failure. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
517835182360412713227248273025
Likely Causes
  1. Defrost heater element has burned out and no longer heats
  2. Defrost thermostat (bi-metal) is stuck open and not allowing current to reach the heater
  3. Wiring to the defrost heater or thermostat has an open circuit
  4. Main control board defrost relay is not energizing during the defrost cycle
How to Fix It
1
Remove the freezer back panel (evaporator cover) to expose the evaporator coils and defrost heater
2
Check for heavy frost or ice buildup on the evaporator coils, which confirms the defrost heater is not working
3
Disconnect the defrost heater wires and test for continuity with a multimeter (should show some resistance, typically 20-40 ohms)
4
Test the defrost thermostat (bi-metal) for continuity at room temperature (should be closed/continuity at temps below its rating)
5
Replace the defrost heater if it reads open; replace the thermostat if it is stuck open
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Kenmore defrost heater assembly (part #5303918301)
Defrost thermostat/bi-metal (part #5303918202)
Evaporator cover foam seal
Related Error Codes
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