K
er ff
Moderate
Kenmore · Refrigerators
Freezer Fan Motor Failure
Quick Answer
Error code Er FF on your Kenmore Refrigerators means: Freezer Fan Motor Failure. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
517835182360412713227248273025
Likely Causes
  1. Freezer evaporator fan motor has failed electrically or seized mechanically
  2. Ice has formed around the fan blade from a defrost system failure, blocking rotation
  3. Fan motor wiring connector has come loose or a wire has broken
  4. Fan blade is cracked and rubbing against the housing
How to Fix It
1
Listen at the freezer for the sound of the fan running when the compressor is on; silence indicates a fan problem
2
Remove the freezer back panel (evaporator cover) to access the fan motor
3
Check for ice buildup around the fan and defrost manually with a hair dryer on low heat if needed
4
Spin the fan blade by hand to test for free rotation and motor binding
5
Test the fan motor windings for continuity and replace if the motor is seized or electrically open
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Kenmore freezer evaporator fan motor (part #5209146)
Fan blade (if damaged)
Fan motor mounting grommets
Related Error Codes
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