ff
Moderate
LG · Washing Machines
Freeze failure - unit is frozen
Quick Answer
Error code FF on your LG Washing Machines means: Freeze failure - unit is frozen. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check the water inlet and drain hoses for ice blockage
2
Check the drain filter to see if the drain pump is frozen
3
Supply warm water into the drum to help unfreeze the drain hose and pump
4
Cover the supply hose with a warm, wet towel to defrost it
5
Wait for the ice to thaw completely before running a cycle
6
Ensure the washer is installed in an area above freezing temperatures
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Drain hose (if damaged by freezing)
Drain pump (if damaged by freezing)
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