0x80070103
Easy Fix
Microsoft · Windows
A driver update is already installed or is not compatible with the current hardware. Windows Update attempted to install a driver that is identical to or older than the one already present.
Quick Answer
Error code 0x80070103 on your Microsoft Windows means: A driver update is already installed or is not compatible with the current hardware. Windows Update attempted to install a driver that is identical to or older than the one already present.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
This error is generally safe to ignore — it means the driver is already current or the offered update is not needed.
2
Hide the problematic update: Download Microsoft's 'Show or Hide Updates' troubleshooter (wushowhide.diagcab) from the Microsoft support site, run it, and select the driver update to hide.
3
In Windows 11, go to Settings > Windows Update > Advanced options > Optional updates. Uncheck the problematic driver update.
4
If you want to install a specific driver version, download it directly from the hardware manufacturer's website and install it manually through Device Manager (right-click device > Update driver > Browse my computer for drivers).
5
To prevent Windows Update from overriding manufacturer drivers, open Group Policy Editor (gpedit.msc), navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Update, and enable 'Do not include drivers with Windows Updates'.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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