M
147-0
Moderate
Microsoft · Windows
Microsoft 365/Azure sign-in transaction failed due to policy or token state conflict.
Quick Answer
Error code 147-0 on your Microsoft Windows means: Microsoft 365/Azure sign-in transaction failed due to policy or token state conflict.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
21H222H223H2Server 2019Server 2022
Likely Causes
  1. Conditional access policy mismatch
  2. Stale auth token
  3. Tenant configuration issue
  4. Browser/client cookie corruption
How to Fix It
1
Sign out of all Microsoft sessions and sign in again.
2
Clear browser cookies for microsoftonline.com domains.
3
Check tenant conditional access and sign-in logs.
4
Test on a compliant managed device.
5
Escalate to Microsoft 365 admin if persistent.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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