unexpected_store_exception
Moderate
Microsoft · Windows
The Windows Store component or storage subsystem encountered an unexpected exception — commonly related to SSD or HDD issues, corrupted system files, or antivirus interference
Quick Answer
Error code UNEXPECTED_STORE_EXCEPTION on your Microsoft Windows means: The Windows Store component or storage subsystem encountered an unexpected exception — commonly related to SSD or HDD issues, corrupted system files, or antivirus interference. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check your drive health immediately using CrystalDiskInfo — this BSOD frequently indicates storage problems
2
Update SSD firmware from the manufacturer (Samsung Magician, Crucial Storage Executive, WD Dashboard, etc.)
3
Disable or temporarily uninstall third-party antivirus software — this is a known trigger for this BSOD
4
Run disk check: open Command Prompt as Admin and run: chkdsk C: /f /r — schedule for next restart
5
Repair system files: sfc /scannow then DISM /Online /Cleanup-Image /RestoreHealth
6
If using Fast Startup, disable it: Control Panel > Power Options > Choose what the power buttons do > Change settings > uncheck 'Turn on fast startup'
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Replacement SSD/HDD if storage health is degraded
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