pol_ad001

Easy Fix

Polestar · Electric Cars

Pilot Pack Camera Obstructed

Quick Answer

Error code POL_AD001 on your Polestar Electric Cars means: Pilot Pack Camera Obstructed. This is usually fixable — see the step-by-step guide below.

Affected Models

Applies to all models

PS2 PS3 PS4 PS5 PS6

Likely Causes

Camera lens covered with road grime, mud, snow, or ice reducing image capture quality
Windshield fogging or deposition on the interior camera-facing surface
Camera housing crack or seal failure allowing moisture to fog the lens internally
Camera mounting bracket misalignment from minor impact affecting field of view
Software fault in the Pilot Pack processing stack generating a false obstruction flag

How to Fix It

Clean all Pilot Pack camera lenses with a clean microfiber cloth and appropriate lens cleaner

Activate the rear window and windshield defrost to clear any condensation near camera locations

Inspect each camera housing for physical damage or signs of internal fogging

Restart the Pilot Pack system via the driver assistance settings menu

If cameras are internally damaged or persistently obstructed, contact Polestar service for replacement

Pro Tip

This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.

Parts You May Need

Microfiber lens cleaning cloth

Camera-safe cleaning solution

Pilot Pack camera module replacement (if damaged)

Related Error Codes

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