pol_ad002
Moderate
Polestar · Electric Cars
LiDAR Sensor Fault
Quick Answer
Error code POL_AD002 on your Polestar Electric Cars means: LiDAR Sensor Fault. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
PS2PS3PS4PS5PS6
Likely Causes
  1. LiDAR sensor spinning mechanism failure preventing point cloud generation
  2. Sensor window contaminated with heavy mud, ice, or road film blocking laser output
  3. LiDAR module electrical connector fault causing power or data signal loss
  4. LiDAR firmware crash requiring module reset to restore normal operation
  5. Physical damage to LiDAR housing from impact or road debris strike
How to Fix It
1
Gently clean the LiDAR sensor window with a soft cloth to remove any surface contamination
2
Inspect the LiDAR housing and surrounding bodywork for physical damage from impact
3
Check the LiDAR connector and wiring harness for visible damage or loose connections
4
Attempt a full vehicle restart to reset the LiDAR firmware and sensor initialization
5
Contact Polestar service for LiDAR module replacement and full ADAS recalibration
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
LiDAR sensor module assembly
LiDAR mounting bracket
ADAS calibration target and certified diagnostic tool
LiDAR connector wiring repair kit
Related Error Codes
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