pol_tc001

Moderate

Polestar · Electric Cars

Central Display Unresponsive

Quick Answer

Error code POL_TC001 on your Polestar Electric Cars means: Central Display Unresponsive. This is usually fixable — see the step-by-step guide below.

Affected Models

Applies to all models

PS2 PS3 PS4 PS5 PS6

Likely Causes

Google-based infotainment system software crash requiring full restart
Loose or damaged display data connector reducing communication signal integrity
Touchscreen digitizer hardware failure causing complete loss of touch input
Central display processor thermal throttling in extreme ambient heat conditions
12V power supply instability causing the display system to reset or fail to boot

How to Fix It

Attempt a soft restart of the infotainment system using the physical buttons if available

Power down the vehicle completely, exit, lock, wait 5 minutes, then re-enter and restart

Ensure the vehicle software is up to date via the Polestar app or Settings menu

Check for physical damage such as cracks or moisture on the display surface

Contact Polestar service for display module, digitizer, or processor board replacement

Pro Tip

This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.

Parts You May Need

Central display module assembly

Touchscreen digitizer layer

Display data connector ribbon cable

Thermal interface material for display processor

Related Error Codes

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