21e
Moderate
Samsung · Refrigerators
Freezer Fan Motor Error
Quick Answer
Error code 21E on your Samsung Refrigerators means: Freezer Fan Motor Error. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Open the freezer and listen for the evaporator fan running (should start when door is closed or door switch is manually pressed)
2
Remove the freezer rear panel to access the evaporator fan and check for ice blocking the fan blade
3
If ice is present, perform a manual defrost by unplugging for 24-48 hours with doors open
4
Spin the fan blade by hand to check for bearing seizure or resistance
5
Test the fan motor for continuity with a multimeter (expected 100-300 ohms)
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Freezer evaporator fan motor (DA31-00146E)
Fan blade (DA31-00242A)
Defrost heater assembly (DA47-00424J)
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