Y
e7
Moderate
York · HVAC Systems (AC, Furnaces, Heat Pumps & Thermostats)
Communication Error Between Indoor and Outdoor Units
Quick Answer
Error code E7 on your York HVAC Systems (AC, Furnaces, Heat Pumps & Thermostats) means: Communication Error Between Indoor and Outdoor Units. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Communication wire between units damaged or disconnected
  2. Incorrect wiring at the indoor or outdoor terminal strip
  3. Indoor or outdoor control board communication circuit failure
  4. Electrical interference on the communication bus from nearby equipment
How to Fix It
1
Verify all communication wiring connections are secure at both indoor and outdoor terminal blocks
2
Test the communication wire for continuity on all conductors between the two units
3
Confirm the wiring matches the installation diagram exactly
4
Inspect the wire run for physical damage or deterioration
5
If wiring is intact, a licensed HVAC technician should test the control boards at both units
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Communication wire
Indoor control board
Outdoor control board
Related Error Codes
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