10004
Easy Fix
Zoom · Meetings & Collaboration
Zoom desktop client auto-update failed (commonly seen on managed macOS systems).
Quick Answer
Error code 10004 on your Zoom Meetings & Collaboration means: Zoom desktop client auto-update failed (commonly seen on managed macOS systems).. This is usually fixable — see the step-by-step guide below.
Likely Causes
How to Fix It
1
If device is managed, contact IT admin for deployment update.
2
Uninstall Zoom completely and reboot macOS.
3
Download latest Zoom client and reinstall.
4
Grant installer permissions under Privacy & Security if prompted.
5
Reopen Zoom and verify version is current.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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