Z
104101
Moderate
Zoom · Meetings & Collaboration
Zoom client cannot establish connection to Zoom servers.
Quick Answer
Error code 104101 on your Zoom Meetings & Collaboration means: Zoom client cannot establish connection to Zoom servers.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Firewall/proxy block
  2. ISP path issue
  3. Antivirus network filtering
  4. DNS resolution failure
How to Fix It
1
Check firewall/proxy policy with network admin.
2
Disable interfering antivirus web filters temporarily.
3
Switch to alternate network to test path.
4
Set reliable DNS resolver and retry.
5
Reinstall Zoom if endpoint connectivity is confirmed but error persists.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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