A
9345
Moderate
Amazon Prime Video · Streaming
Prime Video app cannot initialize secure playback pipeline.
Quick Answer
Error code 9345 on your Amazon Prime Video Streaming means: Prime Video app cannot initialize secure playback pipeline.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. DRM module issue
  2. Outdated app/OS
  3. Corrupted local app files
  4. Security middleware conflict
How to Fix It
1
Update app and operating system.
2
Restart device.
3
Clear app data and relaunch.
4
Reinstall Prime Video if the code persists.
5
On browser, disable problematic extensions and test incognito mode.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
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