12 known error codes for this model

0.6 Moderate

Prime Video client could not establish a stable stream session.

0.60 Moderate

Variant of 0.6 stream connection failure during playback initialization.

1061 Easy Fix

Prime Video client request failed with app/service session mismatch.

5001 Easy Fix

Prime Video service request could not be completed due to temporary backend errors.

5004 Easy Fix

Prime Video account authentication or profile authorization failed.

5014 Easy Fix

Prime Video request failed due to subscription/account entitlement mismatch.

5047 Easy Fix

Prime Video playback authorization failed after request timeout.

5051 Easy Fix

Prime Video playback authorization failed for the selected title or session.

7131 Moderate

Prime Video stream failed to load due to transient network or service routing errors.

7136 Easy Fix

Prime Video failed to start playback due to client or network session failure.

8056 Moderate

Prime Video app encountered a client-side playback processing issue.

9345 Moderate

Prime Video app cannot initialize secure playback pipeline.