A
-11800
Easy Fix
Apple TV+ · Streaming
Apple TV app playback operation could not be completed.
Quick Answer
Error code -11800 on your Apple TV+ Streaming means: Apple TV app playback operation could not be completed.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
CONSOLESMARTTVAPPLETVWEBIOSMACOS
Likely Causes
  1. Corrupted app session
  2. DRM startup issue
  3. Outdated app/OS
  4. Network interruption during playback startup
How to Fix It
1
Close and reopen Apple TV app.
2
Restart device.
3
Update device OS and app.
4
Sign out/in of Apple ID.
5
Retry another title to isolate title-specific issue.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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