14
Easy Fix
Disney+ · Streaming
A login or account error indicating the Disney+ app cannot verify your account credentials or session.
Quick Answer
Error code 14 on your Disney+ Streaming means: A login or account error indicating the Disney+ app cannot verify your account credentials or session.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Log out of Disney+ and log back in with your current email and password.
2
If you forgot your password, use the 'Forgot Password' option to reset it.
3
Clear the Disney+ app cache and data on your device.
4
Try logging in from a browser at disneyplus.com to verify your credentials.
5
Check your email for any security notifications from Disney+.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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